Returns Policy

Thanks for shopping at Black Cats Rock.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

We will usually be able to track your order. However, if we are unable to do so you must provide a receipt (e.g. an email from Paypal) as proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonĀ­-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

You must contact us first to return your item to us via email on admin@blackcatsrock.com. We will then be able to send you the return address.