Terms & Conditions

Supplier Identification

Black Cats Rock is a site operated by Christina Archbold and Rachel Heavens and is owned by Rachel Heavens of Hastings, East Sussex UK

Use of Personal Data

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment in compliance with our Privacy Policy

Email Newsletter

  • If you sign up to our newsletter we may use your email address to send you information about products or services.
  • You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies, Monitoring and Use of Personal Data

Please see our Privacy Policy for our use of cookies and monitoring and disclosure of personal data.

Notices

All notices you send us must be sent to the contact details on this site. We may give notice to you by the email you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent.) In providing the service of any notice, it will be sufficient to prove that the email was sent to the specified email address of the addressees.

Modifications to our Service, Products and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue our products and services (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of our products and services.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We exclude any liability from the use of our products. We use best endeavours to ship them to you as per the product descriptions. However, we are not liable for them arriving with you within the time specified or in perfect condition. They are shipped via Royal Mail at your own risk. If you want them sent by Special Delivery, please contact us on -7973524191.

Purchase (eCommerce) Right to Cancel

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error) as soon as possible once you have cancelled the contract.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:

  • For the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly (e.g. a personalised cat portrait).
  • For the supply of audio or video recordings or computer software if they are unsealed by you.
  • For the supply of newspapers, periodicals or magazines.
  • For gaming, betting or lottery services.

Please review our Returns Policy

Conclusion

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.